STORY

CU asks Cigna to reissue health plan ID cards

By Staff
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Because Payroll & Benefit Services (PBS) identified incorrect and unclear information in the medical ID cards originally mailed for the 2012-13 Plan Year, CU has required Cigna to reissue all members’ medical ID cards.

Reissued cards were mailed Friday, July 13. When you receive your new card or cards, please destroy the original and use only new cards when seeing a provider or going to the pharmacy.

The table below shows plan names and the associated Cigna provider network found on your ID. For instance, the 2012-13 CU Health Plan -- High Deductible uses the Cigna Open Access Plus network. Your ID card lists both the name of your plan and the associated Cigna network. For more information about how to read your new ID card, go to www.cigna.com/cuhealthplan.

2011-12 Plan Year 2012-13 Plan Year Cigna Network Associated with your CU Health Plan
UA Net Plan CU Health Plan - Exclusive Network
UA Net Plan - Colorado Springs CU Health Plan - Exclusive Network
Lumenos CU Health Plan - High Deductible Open Access Plus
HMO Colorado CU Health Plan - Access Network OA Plus In-Network
Medicare Primary CU Health Plan - Medicare Indemnity