Survey: Most students report positive campus experience

By Staff

In an extensive survey of the University of Colorado Boulder's nearly 30,000 students, overwhelming majorities of respondents had an approving view of the campus' social climate – the extent to which CU-Boulder makes students feel welcome, valued and supported. Around four in five respondents reported feeling intellectually stimulated often or very often. A similar proportion said they felt welcome and accepted, and nearly nine in 10 said they felt comfortable in their classes.

Taken in fall 2010, the survey was the latest edition of CU-Boulder's Social Climate Survey, conducted about every four years since 1994 by the university's Office of Planning, Budget and Analysis (PBA). The online survey was sent to 29,926 degree-seeking undergraduate and graduate students, and completed by 7,777, or 26 percent.

The favorable view of CU-Boulder's social climate was generally shared by all subgroups studied: men and women, undergraduate and graduate students, students in all of the university's schools and colleges, politically liberal and conservative students, students in fraternities and sororities, students who are the first in their family to attend college, gay and straight students, students from all socioeconomic backgrounds, students of different races and ethnicities, students with physical or psychological disabilities, nontraditional-age students, students who entered as freshmen and transfers, international students, students affiliated with the military, and students with different religious affiliations, including Catholics, other Christians, Jews, Muslims, Buddhists and nonbelievers. Membership in these self-identified subgroups was determined using survey responses provided by the students.

Overall, students described the campus as friendly and welcoming, with 80 percent of undergraduate and graduate students reporting feeling welcome and accepted either often or very often. Some 88 percent said they feel comfortable in their classes, and 80 percent reported feeling intellectually stimulated. Large majorities described CU-Boulder as "accepting of diverse perspectives" in the classroom (81 percent) and outside the classroom (63 percent).

On a broad measure of feeling welcome and comfortable on campus and in the Boulder community, students who self-identified in diverse subgroups generally reported a positive experience – averaging about four on the five-point scale. Although the positive assessment of the campus' social climate was shared across all subgroups, two subgroups of at least 100 respondents did rate it slightly lower – around three and a half – African-American students and students who characterized themselves as having a psychological or psychiatric disability such as depression or post-traumatic stress disorder. Their ratings were, however, still above the scale midpoint of three. There also was a tendency for slightly less positive evaluations of the campus social climate by GLBT students, nontraditional-age students, students of lower socioeconomic status, very liberal students, very conservative students, students not affiliated with a fraternity or sorority, transfer students, and students affiliated with the Buddhist and Muslim faiths. Their ratings were, nevertheless, well above the neutral point on the scale.

Comprising 149 scaled questions, plus another six open-ended questions, the survey collected a massive amount of information – more than a million responses to the ratings, and nearly 23,000 written comments, amounting to half a million words. The thousands of student comments include praise for particular classes that addressed diversity issues, suggestions to increase enrollment of international students and to make tuition more affordable for low-income students, reports of uncomfortable situations involving derogatory comments about women or gays or people of color, descriptions of personal experiences with religious or political prejudice, and accounts of situations that led to better understanding between people of different backgrounds. One student wrote, "Thanks for continuing to educate people on these issues, I feel like a much bigger and better person since I came to CU."

Differences in survey results across 2001, 2006 and 2010 indicate an overall trend of small but consistent and wide-ranging improvements in the social climate on the CU-Boulder campus. For example, students' level of comfort taking part in campus social life was higher in 2010, as were the average levels of feeling welcome, accepted, supported and intellectually stimulated at CU-Boulder. In all three surveys, African-American undergraduate students perceived the climate at CU-Boulder somewhat less favorably than did undergraduates of other races/ethnicities. Compared with 2001 and 2006, however, African-American undergraduates in 2010 reported feeling more welcome on the Boulder campus and more comfortable participating in campus social life and life on the Hill. Other students also reported feeling more welcome and comfortable in 2010.

A campus advisory board representing a wide range of campus units helped guide the survey and data analysis, including the assistant vice chancellor for diversity, equity and community engagement, the associate vice chancellor for undergraduate education, faculty and representatives from student government, Disability Services, the GLBT Resource Center, Religious Campus Organizations, Wardenburg Health Center, the Office of Orientation, the Center for Multicultural Affairs and the Women's Resource Center.

The survey's findings are used primarily to evaluate, revise and develop programs and policies that promote student success by helping all students feel like valued members of the university community. PBA and members of the survey's advisory board have been working together to distribute the results and encourage their use throughout the university community.

"For several years, the Office of Diversity, Equity and Community Engagement has worked with several campus community committees to assess and maintain the social climate for all students, especially as it impacts learning in and outside the classroom, as well as staff and faculty," said Alphonse Keasley, assistant vice chancellor for diversity and equity. "The results of the latest survey will be most instructive in the ways that various Chancellor Advisory Committees can continue to recommend diversity and inclusion needs to ODECE and senior level administrators that are central to the campus's mission and purpose."

The results will also be used by academic affairs. "The Office of Undergraduate Education will be using specific results of this campus climate survey to fine-tune or modify specific programs which have a significant focus on improving the welcoming climate we want for our students," said Michael Grant, associate vice chancellor for undergraduate education. "For example, our McNeil, Daniels, Ethnic Living and Learning and Academic Excellence programs, among others, all work with students who may find understanding and fitting into a research university environment a particular challenge for it is often a really new and different cultural environment. This is also the case for many international students."